Terms of Sales

Copyrights

Any use of the materials in this web site – including any commercial use, reproduction, modification, distribution, re-publication, display, or other – without the prior written permission of Vullo Illustrations is strictly prohibited.

Vullo Illustrations and all custom graphics, page headers, button icons, product and service names are either trademarks or registered trademarks of Vullo Illustrations and may not be used, in whole or in part, without the prior written permission of Vullo Illustrations.

Privacy

At no point will Vullo Illustrations use the information you provide for any other reason than to complete and ship your purchase.

We do not sell or rent your personal information to third parties.

Read more about the handling of your personal data in our Privacy policy.

Availability

Each article appearing on the site means that it is available for purchase. If there is any delay expected with dispatching your order we will contact you immediately to let you know and will continue to keep you informed of the expected dispatch date.

You may also take due note of the average parcel delivery times. However, they are notified to you for guidance only. Consequently, the responsibility of Vullo Illustrations cannot be evoked if the real delivery times exceed those given for guidance once the package is in the hands of the chosen transporter.

Photos

All products presented on this website are exclusively sold alone, without frame. Pictures featuring products in a frame are non-contractual, they are simply presentation ideas offered to the customer.

Prices

The prices displayed on the site are expressed in Euros [€], inclusive of VAT.

Customs duties

Any customs duties and taxes specific to each country, are your responsibility and payable by you over and above the value of your order and the cost of carriage and packaging. According to the applicable law in the destination country of your order, they may be duly collected from the addressee of the parcel. It is therefore your responsibility to seek information from the responsible authorities in your country or in the country to which your order is to be delivered.

Delivery

All Mat Vullo products are sent in re-inforced packages either by colissimo recorded delivery or by a transporter. When you receive your package and before signing for it, it is imperative to inspect the contents in front of the courier or postal person.

Do not sign anything before you have checked the contents of your package.

If there is any damage to your artwork or product, you can make an immediate damage report, refuse the package and it will be shipped back to us. No reclamations will be accepted if the above steps have not been followed and we do not have a copy of the damage report signed in front of the delivery person.

All the information about delivery are detailed on the Shipping & Delivery page.